Luncheon and Professional Poster Session 7

Track:
General Session

Day & Time:
March 20, 11:30AM - 1:30PM

Room Number:
Akimel Ballroom Three/Four

Type:
Session

Title:
Luncheon and Professional Poster Session 7

Chair(s):
Stacey M. Fung, PharmD
Associate Director, Medical Communications
Genentech, A Member of the Roche Group, United States

Description:
This session will offer a unique opportunity for any Medical Communications practitioner (e.g., information specialist, medical liaison, manager) to share their successes, challenges, and “pearls of wisdom” on various Medical Communications topics through poster presentations.

Learning Objective(s):
- Compare different customer survey techniques and identify the best one for your organization - Critically evaluate the customer information collected to improve service quality - Recognize how to present customer information in a manner that can influence employee performance and business partner decisions