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Quality Oversight of CROs-Clinical Vendors

Mar 24 2014 9:00AM - Mar 25 2014 5:00PM | DIA 800 Enterprise Rd Ste 200 Horsham, PA 19044

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In today's complex clinical research environment with global trials, various financial models and reduced resources to execute clinical trials, sponsors hire various vendors/suppliers to meet the needs of the clinical trial/clinical program. Whether the selection of vendors is in a 'preferred provider' model or not, companies find themselves with the need to select and manage vendors in a highly scrutinized regulatory landscape for vendor oversight. As regulators state, sponsors may transfer their obligations to a vendor for specific activities related to a clinical trial, but it is the sponsor who is ultimately held accountable for the work performed on their behalf. This is a requirement for 'any size' of an organization (virtual, small, medium, and large).
This high-intermediate course addresses vendor management utilizing a quality management life cycle approach that supports systematic, quality-driven oversight, such as: selection of vendors, identification of risks with a vendor 'upstream' in the process of vendor management (vs. downstream - when the trial is conducted),  as well as vendor oversight and management. Referencing  FDA and EMA communications for vendor oversight and the necessity for “managing the clinical trial for quality”, this course focuses on key quality principles and methods for defining, assessing and overseeing outsourced activities for quality. 

Course Level: Intermediate

What You Will Learn 

  • Historical and regulatory background for the current vendor oversight  landscape
  • Vendor Life Cycle Management ? Why is this needed? What is the benefit to my organization?
  • What are the regulator's saying about vendor oversight?
  • The application of Quality Management Systems in vendor oversight
  • Vendor Governance Structures: Right-sizing for your organization
  • Time for Change? Re-thinking the current paradigm for vendor RFPs – early identification of potential risks
  • What are the risks with outsourcing?
  • Focus on quality and risk: RFP content and selection methods for early identification of risks with vendors and their capabilities
  • The role of the Project-Protocol: Quality Plan for Vendor Oversight
  • Vendor Oversight: Roles, Responsibilities, Qualified Staff for Oversight Activities, and Methods
  • Vendor Related Study Plans: Vendor Management Plan, Vendor Quality Management Plans, SOPs,Training and Equipping Staff for Vendor Oversight 
  • Metrics: Overview and utilization

Who Should Attend 

This course is designed for professionals involved in clinical research, clinical operations, outsourcing, regulatory affairs, quality-compliance, and commercial-medical affairs. This course will also benefit project managers, sponsors, CROs, ACROs, AROs, NIH, DoD, and VA.

Learning Objectives 

At the conclusion of this activity, participants should be able to:

  • Recognize the criticality of an organizational  definition for “quality” that drives clinical trial and vendor oversight
  • Discuss the principles, tenets and methods for vendor oversight
  • Explain methods to manage and monitor the vendor's performance utilizing in-process monitoring assessments and methods, audits and metrics
  • Describe vendor governance and management infrastructure  for reference and use

Special Offers 

Group Discounts Available! Register 3 and Get the 4th FREE!

Hotel & Travel 

Training Course Location
800 Enterprise Road, Suite 101
Horsham, PA 19044

Hotel Information
Staybridge Suites Philadelphia- Montgomeryville
119 Garden Golf Blvd    
North Wales ,  PA   19454
Phone +1-215-393-8899
Fax +1-215-393-8898

A limited number of rooms are available at the reduced rate shown below (DIA is guaranteed until March 9, 2014 or until room block is filled). Attendees should make airline and room reservations as soon as possible.  When making reservations, mention the DIA training course.

Standard Room Rate  $109
Click here for more hotel information

Contact Information 

Registration Questions
Toll Free 1.888.257.6457
Phone +1.215.6100
Fax +1.215.442.6199
Monday-Friday 8:30AM-8:00PM ET

Agenda Details and Event Logistics
Colleen Buckley, Event Planner
Phone +1.215.442.6108
Fax +1.215.442.6199


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Continuing Education 

Drug Information Association has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET), 1760 Old Meadow Road, Suite 500, McLean, VA 22102 (703) 506-3275.

As an IACET Authorized Provider, Drug Information Association offers CEUs for its programs that qualify under the ANSI/IACET Standard. Drug Information Association is authorized by IACET to offer 1.4 CEUs for this program. Participants must attend the entire program in order to be able to receive an IACET statement of credit. No partial credit will be awarded.

This program is part of DIA’s Certificate Program and is awarded the following:
• Clinical Research Certificate Program: 8 Elective Units
• Project Management Certificate Program: 8 Elective Units

For more information go to www.diahome.org/certificateprograms

Name Credit Type Max Credits CEU
Quality Oversight of CROs-Clinical Vendors IACET 13.75 1.400

Disclosure Policy:

It is DIA policy that anyone in a position to control the content of a continuing education activity must disclose to the program audience (1) any real or apparent conflict(s) of interest related to the content of their presentation and/or the educational activity, and (2) discussions of unlabeled or unapproved uses of drugs or medical devices. Disclosure statements will be included in the course materials.

Statement of Credit:

If you would like to receive a statement of credit, you must attend the activity, sign-in at the DIA registration desk each day, and complete the online credit request process through My Transcript at www.diahome.org . Participants will be able to download a statement of credit upon successful submission of the credit request. My Transcript will be available for credit requests two weeks after the last day of the activity.
Please note: If you do not sign-in, you will not receive CE credit as partial credit will not be awarded.

To view DIA’s Grievance Policy, please visit the CE page on the DIA website at www.diahome.org/CE

Registration Fees 


Charitable Nonprofit/Academia Member
Member Government
Member Standard


Charitable Nonprofit/Academia Nonmember
NonMember Government
NonMember Standard
Group Discounts

Printable Registration Form

Register 3 individuals from the same company and receive complimentary registration for a 4th! All 4 individuals must register and prepay at the same time – no exceptions. DIA will apply the value of the lowest applicable fee to this complimentary registration; it does NOT include fees for optional events or DIA membership. You may substitute group participants of the same membership status at any time; however, administrative fees may be incurred. Group registration is not available online and does not apply to the already discounted fees for government or charitable nonprofit/academia.

To take advantage of this offer, please make a copy of this registration form for EACH of the four registrants from your company. Include the names of all four group registrants on each of the forms and return them together to DIA.

Register Online

Unless otherwise disclosed, the statements made by speakers represent their own opinions and not necessarily those of the organization they represent, or that of the Drug Information Association. Speakers, agenda and CE information are subject to change without notice. Recording of any DIA educational material in any type of media is prohibited without prior written consent from DIA.

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