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Conflict Management

Apr 10 2013 12:00PM - Apr 10 2013 1:30PM | Online

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Overview 

This online training has been adapted from the popular session within DIA’s High Performance Biopharm Teams training course.  This course will focus on one of the six core competencies of leading a high performance project team, by teaching you how to manage conflict.

Featured Topics 

  • Types of conflict
  • Conflict management style assessment
  • The five conflict management styles
  • Conflict analysis and recommendations
  • Seven steps to constructive conflict resolution

Who Should Attend 

  • Project managers and sponsors
  • Project leaders and team members
  • Resource managers
  • Third party suppliers

Learning Objectives 

At the conclusion of this activity, participants should be able to:

  • Recognize how to contribute to an effective team environment to minimize conflicting interests and priorities
  • Define the four stages of conflict management
  • List the seven steps to constructive conflict resolution

Special Offers 

Register More than One Group Site and Save 15%!

Contact Information 

Registration Questions
Marilyn Ginsberg, Customer Service Associate
Phone +1.215.442.6135
Fax +1.215.442.6199
Marilyn.Ginsberg@diahome.org

Agenda Details and Event Logistics
Colleen Buckley, Event Planner
Phone +1.215.442.6108
Fax +1.215.442.6199
Colleen.Buckley@diahome.org

Technical Requirements 

Click here for minimum system requirements.

Faculty 

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Continuing Education 

The Drug Information Association has been reviewed and approved as a provider of project management training by the Project Management Institute (PMI). This program offers a maximum of 1.5 professional development units (PDUs). PMI#: 2166-000147

The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.

Drug Information Association has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET), 1760 Old Meadow Road, Suite 500, McLean, VA 22102.

As an IACET Authorized Provider, Drug Information Association offers CEUs for its programs that qualify under the ANSI/IACET Standard. Drug Information Association is authorized by IACET to offer .2 CEUs for this program. Participants must attend the entire program in order to be able to receive an IACET statement of credit. No partial credit will be awarded.

This program is part of DIA’s Certificate Program and is awarded the following:
• Project Management Certificate Program: 1 Core Units

For more information go to www.diahome.org/certificateprograms

Name Credit Type Max Credits CEU
Conflict Management IACET 1.50 0.200
Conflict Management PMI 1.50 0.000

Disclosure Policy:

It is DIA policy that anyone in a position to control the content of a continuing education activity must disclose to the program audience (1) any real or apparent conflict(s) of interest related to the content of their presentation and/or the educational activity, and (2) discussions of unlabeled or unapproved uses of drugs or medical devices. Disclosure statements will be included in the course materials.

Statement of Credit:

Continuing education credits are available to learners who participate in the live online training activity. Participants must attend the live online training activity in order to be eligible to receive a statement of credit. To request credit, complete the online credit request process through My Transcript at www.diahome.org. Participants will be able to download a statement of credit upon successful submission of the credit request. My Transcript will be available for credit requests two weeks after the last day of the activity.

Continuing education credits are not available for participation in the archived sessions of the online training activity.

To view DIA’s Grievance Policy, please visit the CE page on the DIA website at www.diahome.org/CE

Registration Fees 

Other Fees

Group Site
$799.00

Member

Charitable Nonprofit/Academia Member Individual
$150.00
Member Government Individual
$150.00
Member Standard Individual
$295.00

Non-Member

Charitable Nonprofit/Academia Nonmember Individual
$235.00
NonMember Government Individual
$235.00
NonMember Standard Individual
$385.00
Group Discounts

GROUP SITE:
Group Site is a license for one internet and audio log-in, allowing multiple viewers at one physical location. All other fees are for one log-in allowing one viewer.
*Receive a 15% discount on the entire purchase when you register for more than one group site at the same time. Valid only when group sites are purchased online for this training series.


Cancellation Policy: No refunds will be provided in the event of a participant’s cancellation since all costs for this online training course have been prepaid by DIA. DIA reserves the right to modify or cancel programs and/or substitute presenters or panelists. DIA is not responsible for failure to deliver programs due to circumstances beyond its control.
Participants with Disabilities: Reasonable accommodations will be made available to persons with disabilities who attend an educational activity. Contact the DIA office in writing at least 15 days prior to event to indicate your needs.

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